Terms & Conditions

Our Ethics 
We are commited to bringing you the best products from industries including: mountain biking, gravel and road cycling, backcountry skiing, splitboarding and snowboarding.  We back our products and service and honour 100% of manufacturer warranties along with a 30 day no questions asked return policy.  We strive to ensure the best customer service experience in any outdoor shop in Central Oregon.

Return Policy
We will gladly accept product back within 30 days for a full refund or exchange IF it is in unused condition and with the original packaging.  

PAL Referral Card | Give 10% Get $20! 
Crow's Feet:  A Mountain Collective is all about sharing and building experiences.  We share the knowledge to each and every customer who asks for it.  Now its your time to share your knowledge with your friends.  Build your collection of reliable and fun backcountry pals. Present this card to your friend and they will receive 10% off their first purchase.   For every $500.00 they spend, you will receive $20.00 on your account.

Present this card to your friend and they will receive 10% off their first purchase.   For every $500.00 they spend, you will receive $20.00 on your account.

1)  Pal's receiving card must be new customers. 2)  Purchases must be retail priced items.  Not discounted items. 3)  Not applicable to Bicycle purchases. 

Bike and Ski Service Guarantee
We guarantee all our repair work.  If we worked on your equipment and you are not happy...bring it back in and we will make it right.  EVERYTIME

What is Phantom?
PHANTOM is a permanent, one-time application base treatment that  provides increased glide across all conditions.  PHANTOM's sophisticated, timed polymerization process permanently penetrates deep into the base material with powerful go-fast fluoro compositions designed to operate across all snow temperatures.  Even when ski or snowboard goes into shop for stone grinding, the next fresh layer of PHANTOM is exposed - ready to glide.
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